FREE UK delivery when you spend over £60

Returns / Cancellations Policy

Returns and Cancellations Policy Returns: We want you to be completely satisfied with your purchase. If you are not happy with your product, you can return it under the following conditions: Eligibility for Returns: Products can be returned within [X] days from the date of receipt. The product must be unused, in its original packaging, and with all tags, accessories, and documentation. Certain items, such as [list of non-returnable items, e.g., perishable goods, personal care products, etc.], are not eligible for return. Return Process: To initiate a return, please contact our customer service team at [email/contact number] to receive a return authorization. Once the return request is approved, you will receive instructions on how to send back the item. The cost of return shipping may be your responsibility, unless the item is defective or the return is due to an error on our part.
Refunds: After receiving and inspecting the returned item, we will issue a refund to the original payment method.

Refunds typically take [X] business days to process. A restocking fee of [X%] may apply on some returns. Cancellations: We strive to process orders quickly, but if you need to cancel, we allow cancellations under the following terms: Eligibility for Cancellations: You can cancel an order within [X] hours of placing it. If the order has already been shipped or processed, cancellation may not be possible. Cancellation Process: To cancel an order, please contact our customer service team as soon as possible at [email/contact number]. If the order has not been processed, we will cancel it and issue a refund to your original payment method. If the order has already been shipped, you will need to follow our return process. Exchanges: If you would like to exchange an item, please return the original item and place a new order for the replacement.
Copyright © 2025 Scotbite. All rights reserved.